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Low-Income Home Energy Assistance Program (LIHEAP)


March 25, 2020 – On Wednesday, March 25, 2020 the Senate approved a $2 trillion stimulus package in response to the Covid-19 (Coronavirus) pandemic. As a result of that stimulus package, LIHEAP will be seeing a historic $900 million in emergency contingency funding release in addition to regular LIHEAP funding all of which besides the final 1 percent of which has been released. These additional funds will be released to all grantees; including States, Territories and Indian Tribes and Tribal organizations (Tribes) in upcoming weeks to help eligible low-income households afford their energy costs and avoid making cutbacks on other household essentials as a result of hardship caused by the virus.




Pierce County Community Action Agency provides assistance with heat bills to low income households that are income eligible. This agency provides assistance to Pierce County residents that live OUTSIDE the city limits of Tacoma. If you live inside the city limits of Tacoma please call the M.D.C. at (253) 572-5557.

For general information regarding the availability of funds please call (253) 798-3800. This is a recorded message line that is updated as funds become available or are depleted.

You do not need to be past due or shut off to qualify for assistance.

To make an appointment or to see if you qualify please call 1-253-798-4328. This line is open 7 days a week when appointments are availabe. Appointments are booked up to two weeks in advance. If all of the appointments have been filled you will need to call as early as possible the next day.

If your heat source has been disconnected or if your primary heat source is oil, propane or wood and you have less than 10 days supply please call (253) 798-3590. Please do not call this number unless your heat source has been disconnected.

To find out more visit: Low-Income Home Energy Assistance Program (LIHEAP) 



Outside Seattle, Newcastle, Issaquah

Energy Assistance appointments may be made thru the automated phone line OR on the online scheduling web page ONLY (there are NO walk-in appointments.) The automated phone line is available 24 hrs per day, 7 days per week, in English and Spanish. (253) 517-2263. Have a pencil and paper ready to write down appointment date & time & confirmation number. Special instructions on the phone line for homebound people and those who are shut off. The online scheduling web page is found at



Bellevue, Kirkland, Redmond, Shoreline & Carnation

To make an appointment for LIHEAP or PSE HELP go online at or call 425-658-2592. The appointment system is available 24 hours a day, seven days a week. If all appointments are full, new appointments are opened Mondays at 9am.


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