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425-888-0623 1-800-472-0208 Open M-TH 7:00am-5:30pm

Clean or replace filters on furnaces once a month or as needed.

Use the energy-saving cycle on your dishwasher and only wash full loads.

Access your daily power usage, pay your bill or report an outage with the SmartHub App. Download SmartHub for free at iTunes or Google Play Store

Reliability & Outages

If The Power Goes Out

Occasional outages still occur due to factors beyond our control, such as storms, auto accidents, tree and animal related causes, and equipment failure. We will make every effort to restore your power as quickly as possible when interruptions of electrical service do occur. With planned outages (scheduled to allow for repairs or upgrades), we will make every effort to inform you in advance.

Life Support/Medical Equipment Dependent Members

Continued electrical service is particularly important for our members who depend on life support and other medical equipment. Tanner Electric Cooperative maintains a list of such members. To make sure you are on our list, call Member Services at 425-888-0623

Planned Outages

On the occasion of a planned outage (scheduled to allow for repairs or upgrades), every attempt is made to contact affected life support/medical equipment users to ensure that they are aware of the time and duration of the planned outage.

Power Outages

In the event of a power outage, it is important that you have emergency backup power sufficient to operate your life support/medical equipment. Due to system limitations, Tanner Electric Cooperative is not able to provide priority response tolife support/medical equipment members in the restoration process. This makes it imperative that members with special needs take precautions in case the power is out for extended periods of time. Contact Tanner Electric for information regarding available backup power options.


 

What to do During a Power Failure

If you lose power in your home or office, first check for popped breakers in your breaker panel (or blown fuses in old systems). To reset a tripped breaker, you need to flip the breaker all the way to the off position before returning it to the on position. If the problem is not in your panel, call Tanner Electric Cooperative immediately to report your outage at 425-888-0623.

If calling during our normal business hours (see bottom of this page), and we are unable to answer your call please leave a message with your name, phone number, and an address so that we can get back with you as soon as possible.

If it is a widespread outage and you get routed to our overflow off-site message, you will not be able to leave a message. We do try to update this message as quickly as possible to keep you informed. Please give it a few minutes and call back.

Always stay away from downed power lines and broken utility poles!


 

Electrical Safety Information

Learn & share with your family these electrical safety rules:

  • Outdoors, look up and be aware of any power transmission lines near you! Be extra aware of your surroundings when working with excavation equipment, ladders or other tall equipment or when in a sailboat. Coming in contact with power lines can be deadly.
  • Teach your children about electrical safety. Never allow them to fly a kite or climb a tree near a power line.
  • Do not work with, handle or repair any of Tanner Electric Cooperative’s electrical equipment.
  • NEVER touch or attempt to pick up a fallen power line. If you see a downed power line or pole, get away and call Tanner Electric Cooperative immediately!
  • Report any substation or power line, pole, security light, or transformer vandalism to Tanner Electric Cooperative.
  • Make sure new appliances or equipment purchases carry the Underwriters Laboratory’s or other certified lab’s approval. The UL label should apply to the entire appliance, not just the cord or plug.
  • Never run electric cords under a carpet or through a doorway. Check cords often for fraying and signs of wear and replace them immediately if damaged. Do not repair or patch a frayed cord.
  • Ground all tools and appliances properly. If you use a three-prong plug in a two wire socket, be sure to use a properly grounded adapter.
  • Because water conducts electricity, do not use appliances or power tools while your hands are damp or while standing in or near water. Do not use electric toenail or nose hair clippers in the tub!
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